Last Updated: May 2026

At Doty Premium, we are committed to providing professional digital services and customer satisfaction. Please review our refund policy carefully before purchasing any service.

  1. Digital Services

Due to the nature of digital services and custom work, all completed services are generally non-refundable once the project has started or work has been delivered.

This includes:
• Web Design Services
• SEO Optimization Services
• Branding & Visual Design
• Website Maintenance & Technical Support
• Landing Page Development
• Custom Website Solutions

  1. Eligibility for Refunds

Refund requests may be considered under the following conditions:

• Duplicate payments
• Service was not delivered as agreed
• Technical issues preventing service delivery
• Cancellation requested before project work begins

Approved refunds will be processed back to the original payment method within 5–10 business days.

  1. Project Cancellation

Clients may request cancellation before work has started. Once a project enters the active development or delivery phase, partial or full refunds may no longer be available depending on the amount of completed work.

  1. Client Responsibilities

Clients are responsible for providing accurate project requirements, content, and communication necessary for project completion. Delays caused by missing information or lack of communication may affect project timelines and refund eligibility.

  1. Support & Revisions

We strive to ensure customer satisfaction and may offer revisions or support adjustments when appropriate before considering refund requests.

  1. Contact Information

If you have questions regarding this Refund Policy or would like to request support, please contact us:

Doty Premium
Website: https://dotypremium.store
Email: [email protected]